Accessibility Options

Accessibility statement for

This accessibility statement applies to the website The website is currently undergoing an accessibility audit and aims to be implementing recommendations by Spring 2021.

This website is run by MyLearning. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.


How accessible this website is

We know some parts of this website are not fully accessible:

  • some older PDF and office format documents are not fully accessible to screen reader software
  • there are some colour contrast ratio issues we are in the process of fixing
  • some images do not contain alternative text descriptions


Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back to you within 10 working days.


Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:


Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).


Contacting us by phone or visiting us in person

We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.

Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

You can contact us by:


Technical information about this website’s accessibility

MyLearning is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.


Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to [insert one of the following non-compliances and exemptions listed below.


Non-accessible content

The content listed below is non-accessible for the following reasons:


Non-compliance with the accessibility regulations

Some older PDF and office format documents are not fully accessible to screen reader software due to missing text alternatives and document structure. This fails WCAG 2.1 success criterion 2.4.6 (Headings and Labels). We are in the process of making PDFs and other documents published after 23 September 2018 accessible by improving document structure, text alternatives and the use of accessible HTML pages.

Some images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content). We are in the process of adding text alternatives for all images. When we publish new content we will make sure our use of images meets accessibility standards.

Some background and foreground colors don't have a sufficiently high contrast ratio. This fails WCAG 2.1 success criterion 1.4.3 (Contrast minimum). We are in the process of adjusting the colours used for links across the website to ensure that they meet minimum contrast ratio requirements.


Disproportionate burden

Not applicable


Content that is not within the scope of the accessibility regulations


PDFs and other documents

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Any new PDFs or Word documents we publish will meet accessibility standards.


Preparation of this accessibility statement

This statement was prepared on 13 September 2020. It was last reviewed on 16 September 2020.

This website is in the process of being audited and this page will be soon be updated.

As our website contains a large volume of pages, we selected a sample of pages to test based on average content type. The following pages are being tested as they contain our main features used across the site: